Sondos Alkhatatbeh FAQ – FREQUENTLY ASKED QUESTIONS

Question WHAT IS THE SIMILARITY BETWEEN THE PHOTO AND ACTUAL PRODUCT ?
AnswerThe photos were taken on the actual produt, so we GRANTEE that the actual produt will be same with the photo
Question HOW LONG WILL IT TAKE TO GET MY PACKAGE?
AnswerMost of the time, the dress you select will ship within3-5 business day (in stock), if the product is custom-made it will take 30-35 business day and will arrive according to your shipping selection. However, there are some exceptions.
Question DO YOU SHIP INTERNATIONALLY ?
AnswerWe can take orders for almost anywhere in the world! Please purchase all items through our website, and be sure to list your correct billing address (incorrect billing addresses may result in cancelled orders).
Question DOES Sondos Alkhatatbeh HAVE A STORE?
AnswerNot yet.
Question Can I RETURN MY DRESS ?
AnswerIf the dress was custom-made order unfortunately can’t be returned.
Question IS MY INFORMATION SECURE USING THIS SITE?
AnswerYes, we use the latest technology to ensure your information is secure.
Question Can I exchange my order?
AnswerWe do not offer exchanges at this time.